Comments on Bob Brisco's Blog: Kaizen Your Growth Rate

I read your post . it was amazing.Your thought pro...

2011-07-23T08:32:22.950-07:00

I read your post . it was amazing.Your thought process is wonderful.The way you tell about things is awesome. They are inspiring and helpful.Thanks for sharing your information and stories.

iso 9000

Great. Two more examples to help.:) You can make ...

2010-01-28T11:47:03.505-08:00

Great. Two more examples to help.:)

You can make a culture of Kaizen, where your employees are constantly looking for small improvements, bring them into a pool, then you take the best suggestions and carry them out to improve the production system and employee satisfaction (which helps guarantee better quality).

Or, you take a part of your production system, where you feel there needs improvement and take a half a day or so, stop production and work with your employees on some of the daily problems they have. You figure out what needs fixing and start doing it. Then you check later if there were positive effects made through the improvements. Ah, another Toyota management tool PDCA. Plan, Do, Check, Act.;-)

Hi anonymous and thanks. You are correct that Kai...

2010-01-27T22:36:39.712-08:00

Hi anonymous and thanks. You are correct that Kaizen is not literally used for product feature innovation. But I was trying to draw the close parallels in process between Kaizen and Sense and Repsond-style techniques. In both cases breakthroughs are made by:
-- Disaggregation of work into small steps
-- Extreme focus on speed of testing
-- Sharp focus on measurability
...an so on. Thanks again for the clarifications and build.

Hi Bob, I think there are some misunderstandings ...

2010-01-27T21:56:58.125-08:00

Hi Bob,

I think there are some misunderstandings here.

You are right, Kaizen is making improvement in small steps and it is used in improving the processes to manufacture products (or deliver services). This in turn improves quality, saves waste and speads up delivery. However, Kaizen is not something to create innovation or come up with differences in the product. The product or service itself should not change through Kaizen, at least not functionally. I think this is what you are asking with, "What small changes in your product could unlock large value for your customer?" That is NOT what Kaizen is about.

For that there are other tools you should look at like Production Process Planning (Toyota 3p) or Quality Function Deployment (QFD) or Hoshin. Those are tools to find those Blue Oceans you are talking about.

Kizan Story: While working at Toyota for almost tw...

2009-08-07T08:16:03.743-07:00

Kizan Story:
While working at Toyota for almost two years, I often asked LT employees how the Kizan process added value?
The example they cited was that anyone could stop the production line when a defect was identified. This defect was reviewed, remediated, and change integrated into each following vehicle.

Whats the cost of customer satisfaction?

Hi Bob, thanks for the blog read. My father has u...

2009-08-07T07:12:25.264-07:00

Hi Bob, thanks for the blog read. My father has used many of these techniques and taught my sister and I to use them in our life, business, and finances, and it works. The most successful people use it in their daily lives.